Frequently Asked Questions.

Registration is always free for both members and providers. Members can browse services at no cost. Providers set their own fees, which fall outside our purview. Our subscription plan outlines the services included.

We recognize that apps can often feel overwhelming, and we're determined not to become just another one taking up valuable space on your device. Our team is dedicated to delivering genuine value, ensuring that we merit both the space on your phone and the time you invest in our app. We're crafting something truly remarkable, and we invite you to stay tuned for exciting updates and announcements ahead.

All medical services are rendered by qualified and certified professionals. Each provider operates independently, and services fall outside the scope of Curoga. Nevertheless, Curoga collaborates closely with its providers to maintain top-notch service quality. We welcome user feedback on services received, as it helps enhance the overall quality of our providers' services.

Curoga onboards its healthcare providers based on rigorous criteria. It's important to note that Curoga does not own or employ its healthcare workforce unless explicitly stated. Any service-level concerns are directly addressed by the respective healthcare provider.

We strongly advise against sharing your account with non-members. While Curoga does not impose strict constraints to preserve service quality for members, our services are tailored to individual needs. Every interaction on Curoga contributes to personalization, and sharing login credentials may affect this process, leading to inappropriate outcomes. We recommend that each individual signs up separately to fully access and benefit from our services.

Curoga does not provide emergency services. In case of emergencies, we strongly advise contacting government-provided services. While Curoga may offer information, it is not equipped to handle emergencies at this stage of development.

We've reimagined healthcare, harnessing the power of the right technology and resources. Every member and provider associated with Curoga shares our mission of advancing healthcare. Our goal is to deliver quality service nationwide, ensuring a seamless experience for all. Together, we can continuously add value and enhance our services at every step. Ultimately, we strive to foster a stronger community and provide the care everyone deserves.

We're committed to keeping the majority of our services free, striving to foster a mutually beneficial healthcare system for society. While we may introduce charges for service providers opting for optional add-on services designed to elevate their service quality through technology, we ensure that these decisions maintain fairness and transparency. Furthermore, through partnerships with sponsors, we're able to offer supplementary services, with revenue from advertisements contributing to our sustainability. It's important to note that none of these revenue streams influence the user search process, preserving the integrity of our platform. For a deeper understanding of our ethical framework, we invite you to explore our ethics policy.

Additionally, we collaborate with partners to develop sponsored content aimed at raising awareness on pertinent issues. For those seeking enhanced features, we offer paid subscriptions for members, providing access to advanced services.

User privacy and data security are paramount to us. We enforce stringent policies to safeguard data. Our cloud infrastructure adheres to necessary compliance and certifications for data security. We maintain a zero-tolerance policy towards spamming, data theft, and snooping. Our commitment extends to user privacy and data integrity. For more information, please refer to our ethics page.