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Frequently Asked Questions.

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We believe language shouldn't hinder access to quality healthcare. Localization support will be available soon to cater to diverse linguistic needs.

Sign-ups are always free for both members and providers. Members can search for services without any charges. Providers determine their own fees, which are outside our scope.

The app is currently unavailable. Please stay tuned for future announcements.

All medical services are rendered by qualified and certified professionals. Each provider operates independently, and services fall outside the scope of Curoga. Nevertheless, Curoga collaborates closely with its providers to maintain top-notch service quality. We welcome user feedback on services received, as it helps enhance the overall quality of our providers' services.

Curoga onboards its healthcare providers based on rigorous criteria. It's important to note that Curoga does not own or employ its healthcare workforce unless explicitly stated. Any service-level concerns are directly addressed by the respective healthcare provider.

We strongly advise against sharing your account with non-members. While Curoga does not impose strict constraints to preserve service quality for members, our services are tailored to individual needs. Every interaction on Curoga contributes to personalization, and sharing login credentials may affect this process, leading to inappropriate outcomes. We recommend that each individual signs up separately to fully access and benefit from our services.

Curoga does not provide emergency services. In case of emergencies, we strongly advise contacting government-provided services. While Curoga may offer information, it is not equipped to handle emergencies at this stage of development.

We've reimagined healthcare, harnessing the power of the right technology and resources. Every member and provider associated with Curoga shares our mission of advancing healthcare. Our goal is to deliver quality service nationwide, ensuring a seamless experience for all. Together, we can continuously add value and enhance our services at every step. Ultimately, we strive to foster a stronger community and provide the care everyone deserves.

We may charge service providers for optional add-on services aimed at enhancing their service quality through technology. Additionally, we collaborate with sponsors to offer supplementary services, while ads contribute to our revenue stream. Importantly, none of our revenue streams impact the user search process. Explore our ethics for more details. Furthermore, we collaborate with partners to develop sponsored content for raising awareness.

User privacy and data security are paramount to us. We enforce stringent policies to safeguard data. Our cloud infrastructure adheres to necessary compliance and certifications for data security. We maintain a zero-tolerance policy towards spamming, data theft, and snooping. Our commitment extends to user privacy and data integrity. For more information, please refer to our ethics page.

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